Airpoints Account - Air New Zealand You can find your Airpoints number on the Airpoints tab of the Air NZ app or at the top right of most emails sent to you by Air New Zealand or Airpoints. You can also sign in to your Airpoints account using your username or email address and password to view your Airpoints number on your profile. If you've forgotten your login details, select 'Forgot username / password' and follow the instructions to retrieve your username or reset your password. If you can't remember your email address, username or Airpoints number, call us for assistance on 0800 247 764 or +64 9 357 3000 if you're overseas. Airpoints Account - Air New Zealand You can find your Airpoints number on the Airpoints tab of the Air NZ app or at the top right of most emails sent to you by Air New Zealand or Airpoints. You can also sign in to your Airpoints account using your username or email address and password to view your Airpoints number on your profile. If you've forgotten your login details, select 'Forgot username / password' and follow the instructions to retrieve your username or reset your password. If you can't remember your email address, username or Airpoints number, call us for assistance on 0800 247 764 or +64 9 357 3000 if you're overseas.